E-commerce
Recover abandoned carts with automated WhatsApp reminders. Send order confirmations, shipping updates, and personalized product recommendations directly in the chat.
Most popular channel
WhatsApp Business, in your team's inbox.
Every WhatsApp conversation lands in one threaded view. Templates, broadcasts, and AI auto-replies, all from the same workflow your agents already run.
Everything WhatsApp can do, threaded in.
From template messages to interactive lists, your team gets the full Business API inside the same conversation view as Email, Instagram, and the rest.
Template messages
Meta-approved templates for notifications, reminders, and transactional updates, with variables and locale variants.
Interactive buttons & lists
Quick-reply buttons, list menus, and CTA links that drive higher engagement than plain-text replies.
Media sharing
Send and receive images, videos, documents, and voice notes inside the same thread your agents reply from.
AI auto-replies
Let Orbis answer common questions instantly, then hand off to an agent the moment the conversation needs a human.
WhatsApp campaigns
Broadcast promotions, updates, and re-engagement messages to segmented audiences with delivery analytics.
Read receipts & typing
See when customers read your messages and when they're typing, so your team replies at the right moment.
How Orbis stacks up.
Honest comparison on the things that actually matter when picking a WhatsApp CRM.
| Feature | Orbis | WATI | Respond.io |
|---|---|---|---|
| AI agent included | ✓ | — | ✓ |
| Visual workflow builder | ✓ | ✓ | ✓ |
| Multi-channel inbox | ✓ | — | ✓ |
| Broadcast campaigns | ✓ | ✓ | ✓ |
| White-label branding | ✓ | — | — |
| Khaleeji Arabic native | ✓ | — | — |
| Starting price | $149/mo | $49/mo | $99/mo |
Want the full breakdown? vs. WATI · vs. Respond.io · vs. Unifonic · vs. Bevatel
Built for the workflows MENA teams actually run.
Three patterns we see every week across e-commerce, support, and lead-gen teams in Saudi, UAE, and Egypt.
Customer support
24/7 AI resolves common issues instantly, then hands off to an agent the moment a complex inquiry comes in. All conversation history follows the customer.
Lead generation
Capture leads with WhatsApp click-to-chat ads and interactive forms. Route qualified contacts straight into your CRM pipeline with full conversation history.
Put WhatsApp in your team's inbox.
14-day free trial. No credit card. Your agents log in, your customers don't notice the lift under the hood.