D2C brands
Turn product inquiries into orders. DMs about sizing or availability get rich media replies with the customer's full purchase history visible.
Visual commerce
Instagram DMs and comments, in one thread.
Direct messages, story replies, and comment threads from your Instagram Business account flow into the same inbox your agents use for WhatsApp and email.
Everything Instagram messaging can do.
DMs to story replies, centralised with automation and AI inside the same conversation view as every other channel.
DM inbox management
Every Direct Message flows into a shared team inbox with assignment, tagging, and priority routing.
Story reply handling
Story reactions and replies show up alongside DMs. No more losing leads to a missed story.
Quick reply buttons
Canned responses and interactive quick replies for FAQs, order status, and common inquiries.
AI replies in brand voice
Drafts use your product catalog, past conversations, and brand voice as context.
Image & media sharing
Product images, carousels, and video sent directly inside the conversation thread.
Social listening
Monitor mentions, comments, and branded hashtags. Auto-create conversations from high-intent interactions.
How Orbis stacks up.
Native tools vs. legacy social suites vs. a full CRM.
| Feature | Orbis | Meta Business Suite | Sprout Social |
|---|---|---|---|
| AI agent included | ✓ | — | Add-on |
| CRM integration | Native | — | Limited |
| Multi-channel inbox | 8 channels | Meta only | 5 channels |
| Story replies | ✓ | ✓ | ✓ |
| Starting price | $149/mo | Free | $249/seat/mo |
Built for how MENA brands actually sell on Instagram.
Product discovery to checkout, all inside the conversation.
Influencer management
DMs at scale across multiple creator accounts. Route partnerships, track collaboration threads, keep context in a sea of messages.
Local business
Accept appointment bookings, answer service questions, send confirmations through Instagram. Automated workflows handle scheduling.
Manage Instagram from the same inbox.
14-day free trial. No credit card. Connect your Business account in a click.