Manage every DM, story reply, and comment from a single unified inbox. Orbis brings AI-powered responses, team routing, and full CRM context to your Instagram conversations so no customer message goes unanswered.
From DMs to story replies, Orbis centralizes your Instagram messaging workflow with powerful automation and AI.
All Instagram Direct Messages flow into your shared team inbox with assignment, tagging, and priority routing built in.
Capture and respond to story reactions and replies directly in your inbox. Never lose a lead from an engaged follower.
Use canned responses and interactive quick replies to handle FAQs, order status, and common inquiries in seconds.
Orbis AI drafts on-brand replies using your product catalog, past conversations, and brand voice as context.
Send product images, carousels, and video directly within conversations. Rich media support that matches the Instagram experience.
Monitor mentions, comments, and branded hashtags. Automatically create conversations from high-intent interactions.
See why growing brands choose Orbis over native tools and legacy social suites.
| Feature | Orbis | Meta Business Suite | Sprout Social |
|---|---|---|---|
| AI Assistant | ✓ Built-in | ✕ | ✕ Add-on |
| CRM Integration | ✓ Native | ✕ | ✓ Limited |
| Multi-Channel Inbox | ✓ 8 channels | ✕ Meta only | ✓ 5 channels |
| Story Replies | ✓ | ✓ | ✓ |
| Starting Price | $149/mo | Free | $249/seat/mo |
From product discovery to checkout, Orbis turns Instagram conversations into revenue.
Turn product inquiries into orders. When a customer DMs about sizing or availability, your team responds with rich media, links, and AI-suggested answers — all with full purchase history visible.
Manage DMs at scale across multiple creator accounts. Route partnership inquiries, track collaboration threads, and maintain relationships without losing context in a sea of messages.
Accept appointment bookings, answer service questions, and send confirmations through Instagram DMs. Automated workflows handle scheduling while your team focuses on delivering great service.
Join thousands of brands using Orbis to turn Instagram conversations into lasting customer relationships.
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