The AI-Powered CRM That Unifies Every Conversation
Manage WhatsApp, Instagram, Email, and more from a single inbox. Automate workflows with AI. Close deals faster.
Connect every channel your customers use
One inbox. Every channel.
Everything you need to manage customer relationships
Unified Inbox
Every channel in one view. WhatsApp, Instagram, Email, and more — never miss a message.
Contact Management
Organize 1600+ contacts with custom fields, tags, and smart segments.
Deal Pipeline
Visual Kanban board with drag-and-drop stages to track every opportunity.
Task Management
Assign tasks, set deadlines, and track progress across your team.
Campaign Broadcasting
Send targeted bulk messages across all channels with one click. Reach thousands instantly.
Social Listening
Monitor brand mentions and engage with customers in real-time.
Every channel, one conversation
Customers reach out on WhatsApp, reply on Instagram, and follow up via email. Orbis threads every message into a single, unified conversation so your team never loses context.
- Unified threads across 7+ channels
- Real-time message sync with read receipts
- Rich media support — images, files, voice, and location
- Smart routing to the right agent automatically
AI that works alongside your team
Custom AI personas for every use case
Create specialized AI assistants with unique instructions, personality, and knowledge bases. They handle conversations automatically — from support to sales — 24/7.
- Unique persona & tone per assistant
- Upload documents as knowledge base
- Auto-assign to channels & topics
AI-powered insights in real-time
Get instant reply suggestions, live sentiment analysis, and automatic conversation summaries. Your agents respond faster with AI working alongside them.
- One-click smart replies
- Real-time sentiment detection
- Auto-generated conversation summaries
Customer frustrated about 3-day order delay with no communication. Requires immediate resolution and order status update.
Connect any API to your AI
Let AI assistants call external APIs — CRM lookups, order tracking, inventory checks, payment processing. Your AI becomes a full-stack agent.
- Pre-built CRM & e-commerce tools
- Custom API endpoints with auth
- Multi-step tool chains
{ "order": "ORD-2847", "status": "shipped", "tracking": "1Z999AA..." }
Full visibility into AI performance
Track usage, monitor response quality, manage knowledge bases, and fine-tune assistant performance. Everything in one intelligence dashboard.
- Usage analytics & cost tracking
- Knowledge base management
- Response quality scoring
Automate anything with visual workflows
Build powerful automations using a drag-and-drop canvas. No code required — connect triggers, conditions, and actions to streamline your entire customer journey.
- Trigger on messages, events, or schedules
- Add conditions, delays, and branching logic
- Connect AI assistants for smart responses
- No code required
Team Performance
Track agent scorecards, monitor SLA compliance, and identify coaching opportunities. Real-time leaderboards keep your team motivated and accountable.
Analytics Dashboard
Dive into conversation analytics, campaign tracking, and customer insights. Make data-driven decisions with interactive charts and exportable reports.
And so much more
Everything you need to run a world-class operation — out of the box.
White-Label Branding
Your brand, your rules. Custom colors, logos, domains, and login screens — make the platform entirely yours.
Multi-Workspace
Manage multiple organizations from a single account.
X/Twitter Integration
Post, schedule, and monitor tweets natively.
Knowledge Base
Build searchable help centers your team and customers will love. AI-powered search finds answers instantly.
Onboarding Checklists
Guide new users step-by-step through setup with interactive progress tracking and contextual tips.
Role-Based Access
Granular permissions for every role and team.
Trusted by innovative companies
Pricing
Simple, transparent pricing
Start free, upgrade when you're ready. No hidden fees.
Starter
Solo agent or micro-team
- Up to 3 agents
- 1 WhatsApp number
- 1,000 contacts
- 5 workflows
- Basic reports
- AI assistant (500 msgs/mo)
Growth
For growing teams
- Up to 10 agents
- 2 WhatsApp numbers
- 10,000 contacts
- Unlimited workflows
- Deal pipeline & SLA
- AI assistant (2,000 msgs/mo)
Business
For scaling operations
- Up to 25 agents
- 50,000 contacts
- White-label branding
- API access
- Custom reports
- Priority support
Enterprise
For large organizations
- Unlimited agents
- Unlimited contacts
- SSO & advanced security
- Dedicated account manager
- SLA guarantees
- On-premise deployment
14-day free trial on all plans · No credit card required · Cancel anytime
Ready to transform your customer relationships?
Join thousands of teams already using Orbis
No credit card required · Free 14-day trial · Cancel anytime