Connect Gmail, Office 365, or any IMAP/SMTP inbox in seconds. Every email becomes a threaded conversation inside Orbis — with AI-powered drafting, smart routing, and campaign tools built right in.
From one-click OAuth to AI-assisted replies, Orbis turns your inbox into a collaborative workspace.
One-click authentication for Google Workspace and Microsoft 365. No app passwords or manual IMAP configuration required.
Connect any email provider via standard IMAP and SMTP protocols. Works with Zoho, Yahoo, self-hosted mail servers, and more.
Emails are automatically grouped into conversation threads. Your team sees the full history without digging through inboxes.
Generate context-aware replies with one click. The AI reads the thread, matches your tone, and drafts professional responses instantly.
Send targeted bulk emails with merge fields, scheduling, and open/click tracking. Build sequences without leaving the CRM.
Create branded email signatures with images, links, and social icons. Apply per-agent or organization-wide defaults.
See why teams switch from legacy helpdesks to a modern, AI-first platform.
| Feature | Orbis | Freshdesk | Zendesk |
|---|---|---|---|
| AI Email Assistant | ✓ Built-in | ✓ Freddy AI add-on | ✓ Advanced AI add-on |
| Multi-Channel Inbox | ✓ 8 channels | ✓ 5 channels | ✓ 6 channels |
| Visual Workflow Builder | ✓ Included | ✗ Limited automations | ✓ Enterprise only |
| Email Campaigns | ✓ Built-in | ✗ Not available | ✗ Not available |
| Starting Price | $149/mo flat | $15/agent/mo | $55/agent/mo |
Whether you handle 50 or 5,000 emails a day, Orbis keeps your team organized and responsive.
Incoming emails automatically create conversations, get routed to the right team, and are resolved with full context and SLA tracking.
Build email campaigns with personalized merge fields, follow-up sequences, and open tracking to close more deals faster.
Trigger automated emails from workflows — order confirmations, assignment alerts, and status updates without leaving the CRM.
One-click OAuth for Gmail and Office 365. Standard IMAP/SMTP for everything else. Your inbox, supercharged.
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