Connect TikTok's Business API to Orbis and manage every DM from one inbox. Handle the 48-hour reply window automatically, deploy bots for instant responses, and let AI craft on-brand replies that match your audience's tone.
From real-time DM management to AI-powered automation, Orbis gives your team full control over TikTok customer conversations.
See every TikTok direct message alongside your other channels in a single, unified agent inbox.
Automatic countdown timers and alerts ensure your team never misses the TikTok reply window deadline.
Deploy no-code chatbots that greet users, answer FAQs, and collect leads around the clock.
Context-aware AI drafts replies in your brand voice, so agents respond faster with fewer edits.
TikTok users are automatically matched or created as CRM contacts, enriched with profile data and tags.
Full, searchable message history across every TikTok thread, stored permanently in your CRM timeline.
See why teams choose Orbis over native tools and third-party platforms for TikTok messaging.
| Feature | Orbis | TikTok Business Center | Chatdesk |
|---|---|---|---|
| AI Assistant | ✓ | ✕ | ✓ |
| CRM Integration | ✓ | ✕ | ✕ |
| Multi-Channel Inbox | ✓ | ✕ | ✓ |
| Bot Automation | ✓ | ✕ | ✕ |
| Starting Price | $149/mo | Free (limited) | $500/mo |
Whether you sell products, manage creators, or run brand campaigns, Orbis adapts to your workflow.
Handle post-purchase support, order inquiries, and return requests directly in TikTok DMs with automated status lookups.
Engage fans at scale with templated replies, auto-tagging for VIP followers, and smart routing to the right team member.
Manage contest replies, capture leads from viral content, and route high-intent users to your sales pipeline automatically.
Start managing TikTok business messages from Orbis today. Free 14-day trial, no credit card required.
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