A SIP-based softphone built right into your CRM. Make and receive calls, record conversations, route through IVR menus, and see full contact context on every ring — without switching tabs or juggling third-party apps.
From click-to-call to advanced IVR routing, Orbis gives your team a complete calling stack without leaving the CRM.
Make and receive calls directly from your browser. No downloads, no plugins — just open Orbis and start dialing with WebRTC-powered audio.
Bring your own SIP trunk or use our pre-configured providers. Full REGISTER/INVITE support with customizable codec and transport settings.
Automatically record every call and replay them from the conversation timeline. Searchable recordings with one-click playback for QA and training.
Build multi-level IVR trees with drag-and-drop. Route callers by language, department, or priority — with custom hold music and announcements.
When a call comes in, Orbis instantly shows the caller's profile, conversation history, deals, and notes — so your team has full context before picking up.
Track call volume, average handle time, missed call rates, and agent performance. Visual dashboards with exportable reports for data-driven decisions.
Purpose-built voice inside your CRM vs. standalone calling tools that need integrations.
| Feature | Orbis | Aircall | RingCentral |
|---|---|---|---|
| CRM Built-in | ✓ Native | ✗ Requires integration | ✗ Requires integration |
| AI Transcription | ✓ Included | ✓ Add-on | ✓ Add-on |
| Multi-Channel Inbox | ✓ Voice + 7 channels | ✗ Voice only | ✓ Limited |
| Call Recording | ✓ Unlimited | ✓ Plan-dependent | ✓ Plan-dependent |
| Starting Price | $149/mo | $30/user/mo | $20/user/mo |
Whether you're closing deals, resolving tickets, or running outbound campaigns, Orbis voice fits your workflow.
Click-to-call from any contact card. Log call outcomes automatically, schedule follow-ups, and track every touchpoint in the deal timeline without manual data entry.
Route inbound calls through IVR menus to the right agent or department. Screen pops show full history so agents resolve issues faster with fewer transfers.
Run predictive dialing campaigns with pre-built call scripts. Agents see the next contact, talking points, and objection handlers — all in one screen.
Stop switching between your phone system and your CRM. Orbis puts calling, context, and conversation history in one place.