Sales teams
Click-to-call from any contact card. Log call outcomes automatically, schedule follow-ups, track every touchpoint without manual data entry.
Built-in softphone
Voice calls, in the same inbox as everything else.
A SIP softphone inside the CRM. Make and receive calls, record conversations, route through IVR, see full contact context on every ring, without switching tabs or juggling third-party apps.
Everything you need to run voice operations.
Click-to-call to advanced IVR routing, a complete calling stack without leaving the CRM.
Browser softphone
Make and receive calls from your browser. No downloads, no plugins. WebRTC-powered audio.
SIP trunk integration
Bring your own SIP trunk or use pre-configured providers. Full REGISTER/INVITE support.
Call recording & playback
Every call recorded and playable from the conversation timeline. Searchable, one-click playback for QA.
IVR menus
Multi-level IVR trees with drag-and-drop. Route by language, department, priority. Custom hold music.
CRM contact popup
Incoming call instantly shows the caller's profile, conversation history, deals, and notes.
Call analytics
Track call volume, average handle time, missed-call rates, agent performance. Exportable reports.
How Orbis stacks up.
Voice built into a CRM, vs. standalone calling tools that need integration glue.
| Feature | Orbis | Aircall | RingCentral |
|---|---|---|---|
| CRM built-in | Native | Requires integration | Requires integration |
| AI transcription | Included | Add-on | Add-on |
| Multi-channel inbox | Voice + 7 channels | Voice only | Limited |
| Call recording | Unlimited | Plan-dependent | Plan-dependent |
| Starting price | $149/mo | $30/user/mo | $20/user/mo |
Built for teams that live on the phone.
Closing deals, resolving tickets, or running outbound campaigns, voice fits the workflow.
Support centers
IVR routing to the right agent or department. Screen pops show full history so agents resolve issues faster with fewer transfers.
Outbound campaigns
Predictive dialing with pre-built call scripts. Agents see the next contact, talking points, objection handlers, all in one screen.
Put calls in the same view as WhatsApp.
14-day free trial. No credit card. Bring your SIP trunk or use a pre-configured provider.