Sell more, support faster, and automate order management across WhatsApp, Facebook, and Instagram. Orbis gives Egyptian e-commerce teams AI-powered Arabic support and the tools to scale profitably.
Egypt's booming online market brings unique customer engagement challenges at every stage.
Egypt's COD culture means customers WhatsApp to confirm addresses, ask about products, and check delivery timelines — creating enormous inquiry volumes.
Customers reach out on WhatsApp, Facebook Messenger, Instagram DMs, and website chat. Managing them separately wastes time and drops leads.
Cash-on-delivery orders require address verification and delivery confirmation calls. Manual follow-up eats agent hours and delays fulfillment.
Egypt's price-sensitive market means thin margins. Hiring more agents for every growth milestone isn't sustainable.
Most AI tools understand MSA but struggle with Egyptian colloquial Arabic (“Masry”), the language customers actually use.
High cart abandonment rates with no automated way to re-engage shoppers. WhatsApp recovery messages could recapture lost revenue but require automation.
Every e-commerce pain point mapped to a purpose-built feature.
Orbis AI handles product questions, stock checks, and order status lookups in Egyptian Arabic. Agents focus on closing sales instead of answering repetitive queries.
WhatsApp, Facebook Messenger, Instagram DMs, email, and website chat converge into one inbox. One customer profile, full conversation history, zero context switching.
Workflow automation confirms COD orders via WhatsApp, verifies delivery addresses, sends shipping updates, and requests delivery confirmation — no manual calls needed.
Handle 10x more conversations with the same team. AI resolves common questions instantly, and only complex cases reach human agents.
Orbis AI understands and responds in Egyptian colloquial Arabic — the way your customers actually talk. Auto-translate for mixed-language teams.
Automated workflows send personalized WhatsApp messages to abandoned cart shoppers with product reminders, limited offers, and one-tap checkout links.
Three ways Egyptian e-commerce teams use Orbis to grow revenue and cut costs.
Customer places a COD order. Orbis workflow sends a WhatsApp confirmation with order details and address verification. Customer replies "Yes" and the order moves to fulfillment automatically.
One hour after a customer abandons their cart, an AI agent sends a personalized WhatsApp message with the products they left behind and a limited-time discount code.
Customers browse products through WhatsApp carousel messages with images, descriptions, and prices. Quick-reply buttons let them add items to cart and order directly in the chat.
The Orbis capabilities that matter most for online sellers in Egypt.
WhatsApp, Facebook, Instagram, email, and web chat in one view. Never miss a customer message again.
AI that understands Egyptian Arabic and handles product questions, order tracking, and returns automatically.
Visual builder for COD confirmation, shipping updates, cart recovery, and post-purchase follow-ups.
Send product catalogs as interactive carousels with images, prices, and quick-order buttons.
Promote new arrivals, flash sales, and seasonal offers to segmented audiences with delivery analytics.
Track conversation-to-sale attribution, agent performance, and campaign ROI across all channels.
Common questions from Egyptian e-commerce teams evaluating Orbis.
Yes. Orbis AI is trained on Egyptian colloquial Arabic alongside MSA. It understands informal phrases, slang, and the way Egyptian customers naturally communicate on WhatsApp.
Orbis connects to Shopify, WooCommerce, and other e-commerce platforms via API integrations. Order data, customer records, and product catalogs sync automatically to power workflows and AI responses.
Use the Orbis workflow builder to create a COD confirmation flow. When an order is placed, a WhatsApp message is sent with order details. The customer confirms with a button tap, and the order moves to fulfillment automatically.
Absolutely. Train the Orbis AI agent on your product catalog and FAQ. It will answer questions about sizing, materials, availability, and pricing in natural Egyptian Arabic, escalating to a human only when needed.
Orbis offers competitive pricing starting at $149/month with all core features included: unified inbox, AI agents, workflow automation, and campaign broadcasting. No per-message fees for channels beyond WhatsApp API costs.
Most Egyptian e-commerce teams are live within 48 hours. Orbis includes guided onboarding with WhatsApp Business API setup, e-commerce workflow templates, and Arabic AI configuration out of the box.
Join growing Egyptian brands using Orbis to sell more on WhatsApp, automate support, and cut costs.